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FLOW offers reward for theft/ vandalism reports

by October 16th, 2015

Telecommunications company Flow has announced a reward of US $10,000 for information leading to the arrest and conviction of cable thieves and vandals.

So far this year, the company has spent $107 m, with another more than $45 m budgeted for additional repairs and replacement of cables damaged via theft or vandalism.

The Office of Utilities Regulation (OUR) yesterday (October 15) reported that there has been a 74 % increase in the number of complaint against Flow this year over last year.

The company has attributed this to the increased incidents of cable theft, damage and vandalism.

Between January and June this year, flow reported 742 cable vandalism and theft-related faults, compared to 687 for the same period in 2014.

The company states that thousands of customers have been affected.

However, it says it has managed to keep the number of complaints to the OUR at 69 additional complaints this year, over last year.

Flow has since expressed disappointment at the OUR’s announcement via the media that it wished to meet with the company regarding increased customer complaints.

The company has chided the utilities regulator, for what it says is an unwarranted sensational announcement that could damage the organisation’s reputation.

Flow says it is looking forward to meeting with the OUR as it calls on the government and the regulators to take urgent steps to make the necessary legislative amendments to deter cable theft and vandalism.

 

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